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The Diamond Cellar

Services:

Jewelry

Columbus, OH
 
Overall Rating
4.5 out of 5.0
Quality of Service:
4.7/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.6/5.0
Value for Cost:
4.1/5.0
Flexibility:
4.6/5.0
 
17 Total Reviews
 
SarahLangJarrell
Wedding: 8/14/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The employees at the Diamond Cellar (this review is for the Easton location) were always extremely nice and always professional. They happily clean my engagement ring and now my wedding band always with a smile and no pressure to view anything else while I'm waiting. Both mine and my husbands wedding bands needed to be ordered, which has a strict "no returns" policy. When they arrived, my husbands band was clearly too big. They swapped his ring for the display ring which was a size smaller and fit better.
Mindi
Wedding: 5/22/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This review is for the Dublin location. I worked with Sarah and I went during the bridal event. We were able to get the exact ring we had been looking at in magazines and on line from the Scott Kay line for a great price. The staff there was great to work with. His ring came in and it was the wrong one, they found out it was shipped wrong and they quickly resolved the matter. We had the ring replaced within a week. I had a great experience there and would recommend to anyone.
Neil
Wedding: 6/20/09
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Ken at the Diamond Cellar helped me pick out the perfect engagement ring. We then went back to purchase our wedding bands, and I'm sure I'll be back for anniversary gifts in the future.
Lisa
Wedding: 6/28/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We worked with John at the Diamond Cellar and he did such a great job. He was there from the beginning until the very end and was extremly helpful the entire journey. From our expierence, we now will be life long customers.
Kelly
Wedding: 6/13/08
4.9 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
John at Diamond Cellar helped me find an excellent wedding band for my husband.I wasn't really sure what to look for but he definitely helped me choose with some of the information he provided.I was able to get an amazing deal on an wedding band that I thought would fit him perfectly.
AWhims
Wedding: 5/28/08
4.0 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
The staff was very helpful when shopping for our wedding bands!
katieo
Wedding: 5/17/08
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Were able to make a beautiful wedding band to match my engagement ring.
BubblyBride
Wedding: 10/27/07
1.0 out of 5.0
Quality of Service:
2.0/5.0
Responsiveness:
0.5/5.0
Professionalism:
1.5/5.0
Value for Cost:
0.5/5.0
Flexibility:
0.5/5.0
We bought my husband's ring from diamond cellar. It was a beautiful designer ring that he loved. However when they sized him they told him he was a size 8, i told the jeweler i didn't think that was correct (because he would always wear my thumb ring, from claire's, which is a size 7) She told me that with "real" jewelery sizing ran different. I believed her. Well When the ring came in i went to go pick it up, it looked fine, i signed and left. The next weekend I say what was then my fiance and sure enough the ring was a full size to big. When i contacted the jeweler they said that all rings are inspect and must be tried on at the time of pick up, (that's funny considering he wasn't there to pick it up i was) I explained this and they asked us to come in, we did and they said well we can't size this ring because it has diamonds all the way around it, it's made to the size it was ordered in, but you can order a new one for full price and keep the one we gave you. I talked to 4 different people in management and went all the way to their head quarters, nothing was done to make this right and we still have a very expensive ring that doesn't fit my husband! This place is terrible!
rak
Wedding: 9/15/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We had a great salesman who helped out immensely and found us exactly what we wanted for our rings and my wedding jewelry.
paige0409
Wedding: 9/8/07
4.6 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Quality jewelry, very flexible and not as expensive as you would think. Very willing to work within your budget, even for custom pieces.
LynseyP
Wedding: 7/21/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
They helped us pick out wedding bands that matched exactly what we were looking for, had a great selection and wonderful service. My husband said he will use them for any jewelry he buys in the future.
Stephanie
Wedding: 6/23/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Very reasonable cost for our wedding rings.
Jennifer
Wedding: 6/16/07
4.1 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
3.5/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
The Diamond Cellar was a great place to get both sets of rings together. Great pricing, great diamond, and good service. Family oriented place.
CoachsWife
Wedding: 6/9/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We purchased my engagement setting and our wedding bands from The Diamond Cellar. Compared to other jewelers in Columbus, The Diamond Cellar was able to offer a very personal experience. Our sales associate went above and beyond to help us find what we were looking for. I have a European style engagement setting (flat on the bototm for comfort) with a very high bridge for the 1 carat stone. It made it difficult to find a matching band. Our sales associate knew exactly what we needed and talked to the ring and setting buyer to purchase a selection we might be interested in. Leslie called us the day before the setting went to the floor for sale to let us know she what she had available and when she would be at the store so she could personally take care of us. We found a white gold and diamond band that worked perfectly with engagement ring. We were extremely pleased with the service and professionalism and how far the store was willing to go to find what we wanted. We had searched other stores and were not able to match the quality and service of the Diamond Cellar
Lisa692007
Wedding: 6/9/07
4.2 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
1.0/5.0
Flexibility:
5.0/5.0
Diamond Cellar has an exceptional selection. But, Jared has the same selection for about 30% less. Just make sure to comparision shop before you purchase! You might be able to get the exact same thing for a lot less!
Shannon
Wedding: 7/3/06
4.5 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
5.0/5.0
We ordered my husbands ring late and she offered to provide a loner if it didn't arrive in time for the ceremony. Kimberly is amazing!
Lady Warrior
Wedding: 7/21/01
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
They are very easy to work with and I am so happy with my jewelry
 
 
Find The Diamond Cellar reviews from newlyweds in Columbus that used The Diamond Cellar for wedding Jewelry services.